Warranty | Platinum International Limited
 0845 063 9999      info@platinuminternational.com Manchester, England, M17 1SA
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Equipment For Testing Warranty
  • Voltmetre, use to test voltage of the battery
  • Variable High Rate Discharge Tester, simulates starter motor
  • Hydrometer, tests condition & strength of the battery by examining the acid. The electrolyte is ‘pumped’ to ensure mixing.
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Q1. Is the Battery branded and being used for the correct application according to the Connect Portal?

Yes – Go to Q.2

No – See code A on the Test Procedures Page

Q2. Check the condition of the battery to ensure
– no damage
– no cracked casing etc
– no damage to the terminals

If damaged, see Code B on the Test Procedures page
If not, go to Q3

Q3. Check the battery is within
the warranty period.
If it is, follow procedure on Test Procedures page.

If not, see Code C* on the Test Procedures page.

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Stock Rotation
  • All batteries contain ‘active materials’ and have a limited shelf-life, therefore you should have a stock rotation system in
  • place that utilises a ‘First-In-First-Out’ principle
  • Store batteries in an upright position in a cool, dry and well-ventilated area
  • Regularly check the open-circuit voltage across the terminals, using a digital voltmeter, charge any batteries that have
  • a voltage lower than 12.45V.
  • You should use a charger which supplies Amps at 10% of the A/h rating – Perhaps use a traffi c light sticker system on your stocks:
  • GREEN sticker = fully charged (12.6V +)
  • ORANGE sticker = will need recharging soon (12.45V – 12.6V)
  • RED sticker = do not sell, needs recharging (12.44V or less)
For details on how to Test for Warranty please follow our Test procedures here
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